Collection of Personal Details
The Long Weekend Retreat collects your details when you submit those details to us either online, by phone or email. These details are stored within our secure database system. The details collected may include your full name, address, phone and email address. We may also collect your payment details (including but not limited to credit card details).
The Long Weekend Retreat may provide your personal details and payment details to third party payment processing providers as required. All third party payment processing providers that we use are PCI compliant. Payment details are stored by The Long Weekend Retreat PCI compliant third party payment processing provider, eWay. Any hard copy documentation is destroyed.
Use of Personal Details
The Long Weekend Retreat will use your personal details to enable us to perform our role as a service provider. We may also use your personal details to contact you to discuss additional products and services that we offer. Your details could be used to measure and assess our customer service, and analyse customer purchasing preferences.
Third party service providers
Accuracy and Transparency
You may access and update the personal information at any time by contacting us. If you believe that we may hold other personal information about you which is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Analytics, Internet Marketing and ‘Cookies’
The Long Weekend Retreat uses Google webmaster tools, Google Analytics, and Search Engine marketing such as Google Adwords. These services place and read a cookie in your internet browsers, and may use web beacons to collect this information for our use (if your internet browser security settings are configured to allow it). These cookies do not identify anything about you personally, but do allow us to track generic information about your use of our website, such as which pages you visit, and how long you visit them for.
These cookies may also track your activity on our site after you have clicked on a search engine advertisement, and they may also serve you ads based on your prior visit to our website when you visit other websites. You can learn more about the Google cookies and opt out of these at the Google Privacy centre, and there is an internet industry group which runs the Network Advertising Initiative, which allows you to opt out of a range of network advertising beyond what we use here at The Long Weekend Retreat.
This is version dated 26 June 2016